My phone app is not working.Updated 2 days ago

If you’re having trouble with the app, please make sure you’ve downloaded the correct one for your light model:

BIOMAX Series Lights (not Pro)

⚠️ Note: This app works only with the BIOMAX Series lights. It is not compatible with BIO-Series or BIOMAX Pro lights.

BIOMAX Pro Series Lights

iPhone: The BIOMAX Pro app is still in development and will be released soon. In the meantime, you can fully control your lights using the included remote.
Android: Download on Google Play

👉 Common issue: Many users accidentally download the wrong app for their model. Double-check your light model before installing the app.

If you’ve installed the correct app but it’s still not working, try the steps below:

Confirm Your Light Model
- Double-check whether you own a BIOMAX or BIOMAX Pro light. The apps are not interchangeable.
Check Bluetooth Settings
- Make sure Bluetooth is turned on in your phone’s settings.
- Grant the app permission to use Bluetooth if prompted.
Update Your App
- Go to the App Store or Google Play and make sure you have the latest version installed.
Stay Close to the Light
- For the first connection, stand within a few feet of the panel.
Reinstall the App
- Delete the app from your phone and reinstall it from the correct link above.

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